{"id":3437,"date":"2026-04-15T08:23:43","date_gmt":"2026-04-15T08:23:43","guid":{"rendered":"https:\/\/cbpro.com.au\/preview\/muchea\/?page_id=3437"},"modified":"2026-04-23T02:43:21","modified_gmt":"2026-04-23T02:43:21","slug":"patient-information","status":"publish","type":"page","link":"https:\/\/cbpro.com.au\/preview\/muchea\/patient-information\/","title":{"rendered":"Patient Information"},"content":{"rendered":"\t\t
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\n\t\t\tFees\t\t\n\t\t<\/h2>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\tStandard Consultation\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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$80<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\tLong Consultation\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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$130<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\tExtended Consultation\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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$170<\/p>

  • Private fees apply after hours and on public holidays<\/li>
  • Additional fees may apply for procedures, CDL medicals, and treatment room services<\/li><\/ul>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\tMedicare Rebates\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\tIf your bank details are registered with Medicare, rebates can be processed instantly via EFTPOS. Otherwise, you can claim online using your receipt.\n

    \nA valid Medicare card is required at the time of your appointment.\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t
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    \n\t\t\tAppointments\t\t\n\t\t<\/h2>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    \n\t\t\tPhone\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    08 9521 6666<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t

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    \n\t\t\tOnline booking\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    HotDoc \/ HealthEngine<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t

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    \n\t\t\tIn-person\t\t\n\t\t<\/h3>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    face-to-face<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t

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    \n\t\t\tEmergencies\t\t\n\t\t<\/h2>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\tFor emergencies, please contact:\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    St John of God Midland Hospital<\/strong>
    \ud83d\udccd 1 Clayton Street, Midland WA
    \ud83d\udcde 9462 4000<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t

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    Joondalup Health Campus<\/strong>
    \ud83d\udccd Shenton Avenue, Joondalup WA
    \ud83d\udcde 9400 9400<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t

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    Healthdirect (24\/7)<\/strong><\/p>

    \ud83d\udcde 1800 022 222<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t

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    \n\t\t\t\t\t\t\t\t\n\t\t\t\t\tEverything You Need to Know\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t

    \n\t\t\tPractice Information\t\t\n\t\t<\/h2>\n\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t
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    \r\n Appointments<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Standard consultations are 10\u201315 minutes. Longer appointments are available on request. Same-day urgent appointments are available where possible. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Missed Appointments<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n A minimum of 3 hours\u2019 notice is required for cancellations. A $50 non-attendance fee applies otherwise. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Waiting Times<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n While we aim to run on time, delays may occur due to urgent or emergency cases. We appreciate your understanding. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Results<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Please book a follow-up appointment to discuss test results. Patients will be contacted if urgent follow-up is required. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Home Visits<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Available at the doctor\u2019s discretion. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Scripts, Referrals & Medical Certificates<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n An appointment is required for prescriptions, referrals, and medical certificates. Certificates cannot be backdated. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Privacy & Confidentiality<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Your medical records are confidential and managed in accordance with Australian privacy legislation. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n
    \r\n Referrals & Costs<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Some referred services (pathology, imaging, specialists) may incur out-of-pocket costs. Our staff will advise where possible. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Communication<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n reception@mucheamedicalcentre.com.au
    \n
    \nDoctors aim to respond within 24 hours. For urgent matters, please call the practice. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Reminder System<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n We use reminder systems for screenings and follow-ups. Please inform us if you wish to opt out. <\/div>\r\n <\/div>\r\n <\/div>\r\n
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    \r\n Continuity of Care<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n We encourage patients to see their preferred GP whenever possible. <\/div>\r\n <\/div>\r\n <\/div>\r\n
    \r\n
    \r\n
    \r\n Health Information Access<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Requests for medical records require a form and fee:
    \n
    \n$20 (collection)
    \n$30 (registered post) <\/div>\r\n <\/div>\r\n <\/div>\r\n
    \r\n
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    \r\n Interpreter Services<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n Interpreter services are available via the Translating and Interpreting Service (TIS). Please request at booking. <\/div>\r\n <\/div>\r\n <\/div>\r\n
    \r\n
    \r\n
    \r\n Culturally Appropriate Care<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n We are committed to respectful, inclusive care for all patients. <\/div>\r\n <\/div>\r\n <\/div>\r\n
    \r\n
    \r\n
    \r\n Feedback & Complaints<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n We welcome feedback and aim to resolve concerns promptly.
    \nHealth and Disability Services Complaints Office (HaDSCO)
    \n\ud83d\udccd GPO Box B61, Perth WA 6838
    \n\ud83d\udcde 08 6551 7600
    \n\ud83d\udce7 mail@hadsco.wa.gov.au <\/div>\r\n <\/div>\r\n <\/div>\r\n
    \r\n
    \r\n
    \r\n Zero Tolerance Policy<\/span>\r\n \r\n <\/path> <\/svg>\r\n <\/span>\r\n <\/h5>\r\n
    \r\n We have zero tolerance for abusive behaviour towards staff or patients. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Fees Standard Consultation $80 Long Consultation $130 Extended Consultation $170 Private fees apply after hours and on public holidays Additional fees may apply for procedures, CDL medicals, and treatment room services Medicare Rebates If your bank details are registered with Medicare, rebates can be processed instantly via EFTPOS. Otherwise, you can claim online using your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3437","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/pages\/3437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/comments?post=3437"}],"version-history":[{"count":64,"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/pages\/3437\/revisions"}],"predecessor-version":[{"id":4275,"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/pages\/3437\/revisions\/4275"}],"wp:attachment":[{"href":"https:\/\/cbpro.com.au\/preview\/muchea\/wp-json\/wp\/v2\/media?parent=3437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}